Privacy Policy

"Takumi Web Development" ("we", "us", "our") is a small web development studio that builds custom websites and web apps for business owners. This policy explains how we handle the personal information of visitors to takumiwebdev.com and clients who hire us.

• ◆Contact & quote info — name, email, phone, company, and project details you submit through our quote, booking, or contact forms.
• ◆Account info — if you create a client portal account, your sign-in identity (email or Google) and any files you upload.
• ◆Payment info — payments are processed by Stripe. We never see or store your full card number. We do store invoice records (amount, package, status) tied to your account.
• ◆Usage data — standard server logs (IP address, browser, referring page) used to keep the site running and to detect abuse.

• ◆To respond to your quote, booking, or message.
• ◆To deliver the work you hired us for and communicate about your project.
• ◆To send invoices, receipts, and care-plan status updates.
• ◆To improve our site and protect it against abuse.
• ◆To comply with legal obligations (e.g. tax records).

We do not sell, rent, or trade your personal information — ever. We do not use your data to train AI models.

We only share data with service providers that help us run the business:

• ◆Lovable Cloud / Supabase — database, file storage, and authentication hosting.
• ◆Stripe — payment processing.
• ◆Email delivery providers — to send invoices, receipts, and project notifications.
• ◆Google PageSpeed — when you run the free site audit, the URL you submit is sent to Google's PageSpeed API.

We may also disclose information when required by law (subpoena, court order).

We use a small number of strictly necessary cookies to keep you signed in to the client portal. We do not use third-party advertising cookies and we do not embed cross-site trackers. Site analytics, when used, are aggregated and do not identify individual visitors.

• ◆Quote and contact form submissions: up to 24 months, then deleted.
• ◆Client account, project files, invoices: for the life of the engagement plus any period required for tax and legal records.
• ◆Server logs: typically 30 days.

You can ask us, at any time, to:

• ◆Confirm what personal information we hold about you.
• ◆Correct anything that's wrong.
• ◆Delete your account and associated data (subject to legal record-keeping).
• ◆Receive a copy of your data.

Email takumiwebsolutions@gmail.com with your request. We respond within 30 days.

We protect your data with encryption in transit (HTTPS/TLS), encrypted backups, and role-based access. For full details, see our Trust & Security page.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. Material changes will be posted here with a new effective date. Continued use of the site after a change means you accept the updated policy.

Questions about this policy or your data? takumiwebsolutions@gmail.com